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Hello, I am

Sushmidha Jawahar

A Product Designer with a focus on solving complicated problems and creating delightful experiences within existing systems.

Jump to projects

I carry multi-domain expertise in crafting B2B and B2C products across SaaS, healthcare, transportation, and diverse government agencies. 

Organisations I have worked with

Selected Professional Projects

Consumption Dashboard - Vendia Share

A web3 real-time data sharing platform

  • Translated client usage data into user-friendly data visualizations for the dashboard, deconstructing intricate consumption figures of Delta, United, Aeromexico, and Air France as a use case for an airline aggregator client.

  • Increased product’s pricing transparency and illuminated total cost of ownership of the users enabling customers to optimize their usage for the maximum value.

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RELA Hospital - UX Design

Multi-speciality hospital Patient portal

  • Overhauled patient experience and created the online portal that enhanced the customer touch points by 200x.

  • Enhanced the website and portal navigation, resulting in a 71.4% reduction in customer support overhead, leading to significant cost savings for the team.

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GitHub Project Management Tool

For visualizing and managing large projects

  • Broadened the tool's user base from exclusively technical users to include a more diverse audience.

  • Redesigned Features currently used by 50 million + users

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Virtual Coordination Centre (VCC)

Incident Management tool for the City of Seattle

  • Revolutionized the incident management capacity of the Traffic centres in Seattle impacting the 4.2M population of the city.

  • Improved the algorithm of rules engine used for incident severity identification by analysing the data from the pilot implementation of  VCC, improving response time by 56%.

Compelling Digital Experiences

Explore the live website by clicking on the image. Successfully created over 15+ captivating live web experiences, each engaging with audiences across the internet every single day.

As a UX designer, my passion extends beyond solving intricate design challenges; I bring a wealth of expertise in collaborating seamlessly with marketing teams to craft compelling brand narratives that resonate deeply with audiences, captivating them in the most intriguing ways possible.

Hello!

Its a pleasure to meet you!

If you are interested in anything related to design and UX, hit me up for a chat over coffee sushmidha.j@gmail.com

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